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5 Questions to Ask Your Painting Company

Martzall's Custom Surfaces • July 21, 2023
Contact us for answers to your interior painting questions in the greater Reading and Berks, Lancaster, and Lebanon County area.

1. How Much Experience Do You Have?

Before hiring any painter, you need to know how much experience they have, particularly with jobs like yours. Simply put, you want to hire someone who has worked on your type of job before and who understands what your home needs. They should have worked on materials like the ones you need, understand floor layouts like yours, and know what colors work the best throughout.

Why You Should Ask This Question

It’s important to work with a contractor that has the necessary experience for your job. They should not only be confident enough to handle your project but know your style of painting inside and out. As a result, it’s critical to sit down and figure out just how much experience they possess and to find professionals who fit into your specific needs as closely as possible.

2. How Do You Prepare for Each Job?

All contractors should have a specific preparation process that they follow before they start each job. These preparation steps should be uniform from job to job to ensure that everything is run effectively. Ask your contractors about these steps and get a detailed list of any other steps you might need to take here. Knowing these steps is critical for each painting gig because it ensures you know what to expect from each day.

Why You Should Ask This Question

When interior painters come to your home, they’re going to be there for several days. This work is going to disrupt your personal life and that of your family. As a result, you need to make sure that you know exactly what they’ll do every day. For example, you need to understand how they’ll set up the site, clean up at the end of the day, and other important steps. This is to help you plan for life changes and ensure your family is comfortable during this process. It will also give you a better understanding of the project. It’s always a good idea to know exactly what is going on in your home.

3. What Training Do You Give Your Employees?

A skilled painting crew doesn’t just throw people on the staff without taking their training very seriously. That’s because this specialized job requires precision, expertise, and a passion for the work. Make sure that your painting team understands this fact and provides high-quality training for all their employees. Ask about what kind of training they require, as well as any licensing that each painter gets before starting to work with them. See if they’ve taken steps to stand out from their competitors, such as getting extra licensing or certification that isn’t strictly required but beneficial for their trade.

Why You Should Ask This Question

You deserve to know exactly what kind of company you’re hiring to do your painting. They should be only the most trustworthy professional that knows how to provide high-quality paint at a reasonable price. Just as importantly, they should keep their team updated on recent innovations in painting tech to stay competitive with other painting experts. If you find that their training isn’t up to snuff, it’s important to consider working with another painting crew instead. Always give yourself access to the best possible team and work with a crew that is more than willing to follow or exceed any industry standards that apply to the painting industry.

4. What Does the Timeline Look Like?

Before you start on any painting project, it’s important to know the timeline. Different painting companies are going to have different ways to do things. This means that each company is not going to finish a project in the same timeframe. Be sure to ask this ahead of time so you aren’t caught off guard in the middle of a project. A good painting company should be able to provide you with a detailed list. This list will run you through the start and end dates, as well as everything in between.

Why You Should Ask This Question

This information is important to know ahead of time so you can plan around it. If you are looking to travel or if you’re hosting guests, you will need the painting project to be completed before then. It is also crucial if you are selling the home. That’s because before you sell it, you will likely need to hold showings to potential buyers. If the project isn’t completed before you show it off, it may lead to less money in the long run. Overall, it’s a good idea to have all of the information upfront. This way you and your family can better plan around the project. If you’re looking to get started with a painting project today, Martzall’s Custom Surfaces is more than happy to help. Give us a call today and we can create a plan that works around your schedule.

5. Do You Provide Insurance or Other Benefits?

Lastly, it’s important for you to reach out to the painter and ask them about any insurance that they use to protect themselves and your home. This step is important because these policies can protect you if there’s a mistake with your house’s design that requires new painting. Furthermore, they should have warranties that can cover any other mistakes and ensure that your house has an attractive overall paint style. Just as importantly, you need to ask them how they prepare for potential mistakes and the unique ways that they minimize their occurrence, such as double-checking work multiple times with all employees.

Why You Should Ask This Question

Contractors need specialized protection that covers the mistakes that they make. This coverage not only helps you get quick and cost-free touchups for paint errors but protects them as well. Some states even require contractors like painters to have insurance like this for all their jobs. If they don’t have insurance or a warranty or don’t answer your questions about them fully, move on to another painter that you can trust better instead. Only work with a painting company that’s serious about protecting you and going the extra step to ensure your painting jobs is as high-quality as possible for your needs.

When you ask every painting company you work with these questions, you get more context into their operation and a better idea of how they operate. Just as importantly, you can learn more about the unique benefits they provide you and get the high-quality support that you deserve. So please don’t hesitate to contact Martzall’s Custom Surfaces today and ask any questions that you need to find the painting support you need. Our team will work with you to ensure that you’re satisfied with all of our services.

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